eMigr8 Help Center

Find answers to frequently asked questions about our visa coaching platform

    General

What is eMigr8 and how does it work?

eMigr8 is a tech-enabled coaching platform built to help global tech professionals successfully relocate to the UK. Whether you're applying via the Global Talent, Skilled Worker, or Innovator Founder visa, we provide clarity, structure, and expert support at every stage.

How do I get started?

Start by filling in the 'Get Started' form on our UK Tech Visa landing page. This helps us learn about your background and match you with the best visa track and support package.

Do I have to attend a live session before I pay?

No. You can subscribe to any plan at any time. However, we strongly recommend attending our free Weekly Live Session to:

  • Learn about UK visa pathways
  • Get live guidance from a coach
  • Unlock a free 10-minute 1:1 session

What is the difference between the subscription plans?

Each tier gives you more coaching access and hands-on support:

  • Lite: great for early explorers
  • Circle: ideal for structured, step-by-step guidance
  • Plus: built for those preparing to submit
  • Elite: our most comprehensive plan with 100 coaching check-ins
  • Boost & Custom Packages: for specific support and deep 1:1 work

What currency are prices shown in?

All prices are listed in GBP (£). If you're paying from another country, your provider will handle the conversion using live FX rates — so your final price may vary slightly.

    Security & Privacy

Is my personal information secure?

Yes. We are fully GDPR compliant, use secure infrastructure, and encrypt sensitive data. Payments are handled via PCI-compliant processors like Stripe for maximum safety. Your visa journey is confidential and protected.

    Try Before You Buy

Is there a free way to explore the platform?

Yes! You can:

  • Join our free Weekly Live Session
  • Get a free 10-minute 1:1 coaching session after attending
  • Access the freemium community to connect with other aspiring applicants
  • Preview tools and guides before upgrading

    Coaching Sessions

What is a "Short Coaching Session"?

These are 10-minute live 1:1 check-ins with eMigr8 coaches. Use them for:

  • Feedback on your CV, SOP, or LinkedIn
  • Quick strategy help
  • Submission guidance
  • Roadmap updates and milestone reviews

How do session rules differ by plan?

Here's how session booking and policies vary by subscription tier:

PlanBooking LimitReschedule WindowNo-Show Policy
 Lite1 per 30 days48 hoursCounts as used
Circle1 active at a time24 hoursCounts as used
Plus2 booked ahead12 hours1 grace per year
Elite2 per week6 hoursUnlimited with notice
Do sessions expire?

Yes. All coaching sessions must be used within 12 months of purchase. They don't roll over between years.

    Boost & Custom Packages

What is a Boost Session?

A one-time, 10-minute coaching session you can buy anytime:

  • £75 for current subscribers
  • £100 for non-subscribers (standalone support only)
What is eMigr8 Custom Package?

Tailored, high-touch support for complex routes or fast timelines. Includes multiple coaching hours, document reviews, and submission guidance. Starts at £700 and requires a subscription. Ask us for a custom quote.

    Subscriptions, Billing & Cancellation

What are the payment options?

You can pay:

  • Monthly (Lite only)
  • Quarterly
  • Annually (best value)

Can I cancel anytime?

Yes. You can cancel at any time via your account dashboard. However:

  • Lite Monthly has a minimum 3-month commitment
  • No refunds are given for used sessions or partially used periods
  • You'll continue to have access until your billing cycle ends

Can I upgrade later?
Absolutely. You can upgrade at any time and your new plan will activate immediately. Unused sessions will be carried forward wherever applicable.

    Support & Service Level Agreements.

What are the support response time?
Plan TierResponse Time
General Enquiries Within 72 hours (Mon–Fri) 
Circle LiteWithin 48 hours 
Circle Within 36 hours 
Circle Plus Within 24 hours 
Circle Elite Within 12 hours 
Boost (Non-Subscribed) Within 72 hours 
What are the support hours and policies?

Tailored, high-touch support for complex routes or fast timelines. Includes multiple coaching hours, document reviews, and submission guidance. Starts at £700 and requires a subscription. Ask us for a custom quote.

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WE DO NOT OFFER IMMIGRATION OR LEGAL ADVICE

Note that eMigr8 partner with lawyers and accredited immigration consultants

Your trusted partner for UK tech visa applications and relocation guidance.

Quick Links

Visa Options

Global Talent Visa

Innovator Founder Visa

Skilled Worker Visa

Self-Sponsorship Route

UK Settlement

Contact

Questions? Contact our friendly team:

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